Fast, safe excavation and repair when a water line breaks, a sewer backs up or a buried line is damaged.
A burst water line floods a yard in minutes. A collapsed sewer backs up into a house. A buried line struck by a contractor puts a street at risk. In each case the cost of waiting grows by the hour, and the first priority is to make the situation safe.
We respond to underground utility emergencies by making the area safe, shutting off or isolating the line where we can, locating the problem and excavating to repair it. For power and gas emergencies, safety comes first: leave the area and call the utility, and we help with the digging once the utility has made the line safe. We carry pipe, couplings and fittings so many repairs are completed in a single visit.
We keep people away from water, electricity and gas. Gas and power emergencies belong to the utility first, and we only dig when it is safe and directed.
The truck carries repair couplings, pipe, fittings and trench shoring. That keeps a call from becoming two or three visits.
Emergency does not mean careless. We backfill in layers, compact and restore, or schedule restoration when weather or access requires it.
Knowing where your shutoffs are and having our number handy turns a crisis into a quick call. Take a minute to find your main water shutoff and show every adult in the house.
Drag the handle to compare.
BeforeAfterPriority for urgent failures.
Area secured before digging.
Pipe and fittings on board.
Proper couplings and bedding.
Trench closed and surface repaired.
Updates through the job.
Every topic has its own page with what to expect and how we approach it.
SituationEmergency Line BreaksWhat to do in the first minutes when a water line bursts, a sewer backs up or a…Learn more 
SituationHomeowner Line RepairsSlow drains, wet spots, low pressure and sunken lawns: how to tell what is wrong underground and what…Learn more 
Material guideLegacy PipeWhat older neighborhoods have under the ground, how each old pipe fails and what replacing it involves.Learn more Pick a utility and a surface and see typical cover depths and separation notes to check with your provider.
Tell us what you need and send photos or a site plan if you can. We plan the visit so we arrive ready.
We call 811, walk the site, confirm lines and plan the route and depth.
You get a clear written price, and we agree a day and an arrival window.
Trenching or boring to the plan, with safe walls, careful spoil handling and protection for your lawn.
Pipe or conduit laid on a good bed, joints checked, tests and inspections done before cover-up.
Compacted backfill, grading, sod or paving repair and a walk-through with you.
Shut off the water at the main shutoff, keep people clear of flooding and call us. Move valuables from low areas.
Leave the area and call the utility and emergency services from a safe distance. Do not touch or move anything.
Urgent failures get priority. Call and we tell you honestly what is possible that day.
Emergencies do not keep office hours. Call and we will tell you when we can be there.
Where your water shutoff is, where your cleanouts are and who to call for each utility.
Water Main Break RepairLocating, exposing and repairing broken water mains with clamps, couplings or replacement sections, then restoring the street or…Explore 
Sewer Collapse RepairExcavation and replacement of collapsed or crushed sewer pipe, with the line brought back to a correct slope…Explore 
Utility Strike RepairRepairs after a shovel, auger or excavator hits a buried water, sewer, gas, power or communication line, coordinated…Explore 
Water Line RepairLeaking, broken or corroded water lines found, exposed and repaired or replaced, with as little damage to your…Explore Tell us about the job and we will call you back quickly.
Or call (615) 357-7797 to talk now.
