We handle the call to 811, coordinate with the utilities and make sure every line is marked before anyone digs.
Before any digging, the law and common sense say the same thing: call 811. The one-call center notifies the utilities, and they send crews to mark their lines. It takes a few working days and costs nothing, and it prevents many of the most dangerous accidents in the trade.
We make the call for our own projects and help you with yours. We confirm the ticket covers the whole work area, check that every utility responded, walk the site to compare marks with the plans and flag lines that are unmarked or that look wrong. Private lines, such as those serving sheds, wells and lights, are not marked by the public utilities, and we help find those too.
The ticket has a waiting period and an expiry. We time the call so the marks are in place before work and keep the ticket current for longer jobs.
Public marking stops at the meter. Irrigation, landscape lighting, gas lines to grills and power to outbuildings may not be marked. We use locating equipment and records to find them.
Colors mean different utilities, and a hand-dug margin on each side of the mark is the usual practice. We follow the marks closely and pothole where lines cross the work.
An 811 ticket does not last indefinitely. For longer projects, the ticket must be renewed before it expires, and new areas need new tickets. We keep track so the marks stay valid.
Drag the handle to compare.
BeforeAfterTickets requested and tracked.
Marks compared with the plans.
Locating beyond the public marks.
Marks in place before digging.
Strikes avoided before they happen.
Tickets and notes on file.
Every topic has its own page with what to expect and how we approach it.
SituationHomeowner Line RepairsSlow drains, wet spots, low pressure and sunken lawns: how to tell what is wrong underground and what…Learn more 
SituationDevelopers and BuildersInfrastructure for subdivisions and multi-lot projects: schedules, sequencing, inspections and clean hand-offs to the next trades.Learn more 
Material guideTracer Wire and TapeThe inexpensive extras that make a buried line findable and safe from the next shovel: warning tape, tracer…Learn more Pick a utility and a surface and see typical cover depths and separation notes to check with your provider.
Tell us what you need and send photos or a site plan if you can. We plan the visit so we arrive ready.
We call 811, walk the site, confirm lines and plan the route and depth.
You get a clear written price, and we agree a day and an arrival window.
Trenching or boring to the plan, with safe walls, careful spoil handling and protection for your lawn.
Pipe or conduit laid on a good bed, joints checked, tests and inspections done before cover-up.
Compacted backfill, grading, sod or paving repair and a walk-through with you.
Call 811, the national call-before-you-dig number. In Tennessee it connects to the state one-call center.
Public utilities mark their lines at no charge to you. Private locating is a separate service.
Allow several working days before the dig date. Check the current rule when you call.
Colors stand for different utilities, such as red for electric, yellow for gas, blue for water and green for sewer.
Ticket length is set by the state one-call rules. Ask when you call, and renew if the project runs long.
Potholing and Vacuum ExcavationSmall, careful holes dug with air and vacuum to see exactly where buried lines run before the heavy…Explore 
Utility TrenchingStraight, clean trenches for water, sewer, electric, gas and communication lines, cut to depth and width by machines…Explore 
Utility Strike RepairRepairs after a shovel, auger or excavator hits a buried water, sewer, gas, power or communication line, coordinated…Explore 
New Home HookupsWater, sewer, electric, gas and communication connections for a new house, trenched and stubbed to the foundation on…Explore Tell us about the job and we will call you back quickly.
Or call (615) 357-7797 to talk now.
