A graded commercial building pad with storm pipe, manholes and utility stub-outs laid out ahead of construction
Questions

Everything you wanted to ask.

Straight answers about underground water, sewer, electric and gas work, 811, permits, boring, restoration, pricing and scheduling.

FAQ

Getting started

Is the estimate really free?

Yes. Estimates are free and come with no obligation. You approve the scope and price before any work begins.

What areas do you serve?

Nashville and communities across Middle Tennessee, including Franklin, Brentwood, Murfreesboro, Hendersonville, Mt. Juliet and more. See the service areas page for the full list.

Do you work for homeowners, builders and businesses?

All three. We work for homeowners, builders, developers, farms, property managers and commercial owners.

What kinds of jobs do you take?

Water, sewer, storm drainage, underground electrical, gas and communication trenching, directional boring, repairs and restoration. Big or small, we are glad to look at it.

FAQ

Locating and permits

Do I need to call 811?

Yes. Anyone who digs should call 811 first. We make the call for our own projects and help you with yours.

Who pulls the permit?

It depends on the job. We tell you which permits and approvals usually apply, and we agree with you who handles each before work begins.

How do you find buried lines?

We use the 811 marks, locating equipment and potholing to expose lines at crossings so we know their true depth and position.

FAQ

Water and sewer

Can you replace my sewer line without digging up the yard?

Often. Pipe bursting and boring replace lines through small pits. A camera inspection tells us whether your line is a good candidate.

Who owns the water service line?

It varies. The utility usually owns the line up to the meter and the owner is responsible beyond it. Ask your water provider.

Can you find a leak under my yard?

We look for it by checking the meter, the wet areas and the line route, then excavate the likely spot. We open as little ground as we can.

FAQ

Electric, gas and fiber

Do you wire the electrical service?

No. We trench and install conduit and pads. The utility and a qualified electrician make the connections and do the wiring.

Can you install gas lines?

We trench and prepare the route and coordinate with the gas utility or a qualified gas contractor, who install, test and connect the pipe.

Can you install fiber conduit?

Yes. We trench or bore, set handholes and install conduit with pull tape for the fiber crew.

FAQ

Boring and trenching

What is directional drilling?

A steerable drill that installs pipe or conduit underground without an open trench, ideal under roads, drives and landscaping.

Can you trench through rock?

Yes. We use rock trenchers and hammers where limestone is close to the surface.

What is potholing?

Digging a small hole with vacuum or hand tools to see a buried line before the main excavation starts.

FAQ

Restoration and aftercare

Will my lawn be restored?

Yes. We compact the backfill, grade, and put back sod or seed with straw. Concrete and asphalt are patched.

What if the trench sinks later?

A little settling can happen, and we top it up. Large dips mean poor compaction, and we return to fix them.

Do you haul away extra soil?

Yes, when there is surplus. Many trenches leave a little extra that we spread or remove.

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